What to do if you think you may have been infected with the coronavirus
Before going to a medical institution::
- Check your symptoms and your medications.
- Verify using a government-approved test kit.
If your test is positive
If the symptoms are mild, start treatment at home or elsewhere.
In case of a negative result
If symptoms are present, continue with the basic infection preventive measures such as wearing a mask and washing your hands.
*People at high risk of serious illness, such as the elderly, people with underlying medical conditions, pregnant women, etc., and people with severe symptoms who wish to receive medical attention, should contact a medical facility.
Contact a medical institution in advance when going for a medical examination
Please take necessary infection control measures when visiting medical institutions, pharmacies and facilities for the elderly.
The coronavirus is highly contagious, so wear a mask to protect people who are at high risk of it getting worse.
Thing to prepare when you feel unwell
- Novel coronavirus antigen qualitative test kit.
*Choose government-approved “in vitro diagnostic” (Taigai Shindan-yo Iryo-hin) or “category 1” tests. “Research use” is not approved by the government.
- Antipyretic and analgesic drugs
- Contact details for telephone consultation
Consultation centers are open 24 hours a day, including Saturdays, Sundays and holidays (in Japanese only)
Kuwana Public Health Center: 0594-24-3619
Ise Public Health Center: 0596-27-5140
Yokkaichi Public Health Center: 059-352-0594
Iga Public Health Center: 0595-24-8050
Suzuka Public Health Center: 059-392-5010
Owase Public Health Center: 0597-23-3456
Tsu Public Health Center: 059-223-5345
Kumano Public Health Center: 0597-89-6161
Matsusaka Public Health Center: 0598-50-0518
If you want to consult in a foreign language, call Mieco (Mie Consultation Center for Foreign Residents).
Phone number: 080-3300-8077
Opening hours: Monday to Friday, from 9:00 am to 5:00 pm (closed on Saturdays, Sundays, holidays and year-end and New Year holidays).
Languages available: English, Portuguese, Spanish, Filipino, Chinese, Korean, Vietnamese, Nepali, Indonesian, Thai and Japanese.
