Coronavirus: what to do if you feel unwell


2023/05/29 Monday Announcements, Coronavirus

What to do if you think you may have been infected with the coronavirus

Before going to a medical institution::

  • Check your symptoms and your medications.
  • Verify using a government-approved test kit.

If your test is positive

If the symptoms are mild, start treatment at home or elsewhere.

In case of a negative result

If symptoms are present, continue with the basic infection preventive measures such as wearing a mask and washing your hands.

*People at high risk of serious illness, such as the elderly, people with underlying medical conditions, pregnant women, etc., and people with severe symptoms who wish to receive medical attention, should contact a medical facility.

Contact a medical institution in advance when going for a medical examination

Please take necessary infection control measures when visiting medical institutions, pharmacies and facilities for the elderly.

The coronavirus is highly contagious, so wear a mask to protect people who are at high risk of it getting worse.

Thing to prepare when you feel unwell

  • Novel coronavirus antigen qualitative test kit.

*Choose government-approved “in vitro diagnostic” (Taigai Shindan-yo Iryo-hin) or “category 1” tests.  “Research use” is not approved by the government.

  • Antipyretic and analgesic drugs
  • Contact details for telephone consultation

Consultation centers are open 24 hours a day, including Saturdays, Sundays and holidays (in Japanese only)

Kuwana Public Health Center: 0594-24-3619

Ise Public Health Center: 0596-27-5140

Yokkaichi Public Health Center: 059-352-0594

Iga Public Health Center: 0595-24-8050

Suzuka Public Health Center: 059-392-5010

Owase Public Health Center: 0597-23-3456

Tsu Public Health Center: 059-223-5345

Kumano Public Health Center: 0597-89-6161

Matsusaka Public Health Center: 0598-50-0518

If you want to consult in a foreign language, call Mieco (Mie Consultation Center for Foreign Residents).

Phone number: 080-3300-8077

Opening hours: Monday to Friday, from 9:00 am to 5:00 pm (closed on Saturdays, Sundays, holidays and year-end and New Year holidays).

Languages ​​available: English, Portuguese, Spanish, Filipino, Chinese, Korean, Vietnamese, Nepali, Indonesian, Thai and Japanese.

Coronavirus: What are the changes after the transition to category 5 of infectious diseases

2023/05/29 Monday Announcements, Coronavirus


  1. The City Hall will no longer require infection preventive measures
  • People are encouraged to take their own preventive action.
  1. It is no longer required by law to refrain from going out of your home
  • It is recommended to refrain from going out for 5 days after the onset of symptoms.
  • It is recommended to wear a mask for 10 days after the onset of symptoms.
  • Health observation by health centers will no longer be carried out.
  1. Patient identification (notification and registration) will be deleted
  • Distribution of test kits and registration centers for positive cases have been closed.
  • No more identification of people in close contact (no more stay-at-home requests).
  1. Daily publication of the number of new cases and the total number of new cases will no longer be carried out
  • The publication of infections will be done once a week.
  1. Providing medical treatment in a wide range of medical institutions will be a goal
  • See the “Medical Institutions for Outpatients” (Gairai Taio Iryo Kikan) designated by the prefecture (in Japanese only).
  • Consultation services such as “consultation centers” will be maintained.

*Click here for information on Medical Consultation and Examination Centers (in Japanese only).

  1. Treatment costs must be paid by the patient (except in some cases)
  • From the costs of treatment, public financial assistance will continue to be provided for “the cost of expensive drugs against the coronavirus” and “part of the medical costs of hospitalization”.

*For information on public financial assistance, click here (in Japanese only).

  1. Free examination services (pharmacies and medical institutions) will be closed.
  • Purchase your own qualitative antigen test kit and test yourself.
  1. Operation of accommodation and treatment facilities will be terminated.
  2. The pulse oximeter loan will be terminated.
  • Food aid ended at the end of March.
  1. Issuance of medical treatment period notices will be terminated.
  • When necessary, use documents issued by medical institutions, etc., showing test results as a substitute.