By spending money in our daily life, we get food and clothes, everyday items, home appliances, cars, etc. and use various services. This is called consumer life.
In this video, let’s learn about the basic knowledge of the contract to avoid having consumer problems.
Which of the following applies to the contract?
Actually, all of these are a contract act.
If you mutually agree on the contents and price of goods, delivery time, etc. between consumers (customers) and businesses (distributors) by using products trading and services, contracts can also be done orally.
The contract is for retaining the evidence of what kind of agreement it contracted. Even if it is different from the promised content, signing it means you have accepted the contract with all it’s written contents, so let’s check the contents of the contract carefully before stamping or signing.
It is necessary to be careful because the contract is a “promise with legal responsibility”. In case of a sales contract for goods, the “right to receive payment” and the “obligation to deliver the products” to the customers are generated on the seller side, and the consumer side incurred the “right to receive goods” and “obligation to pay the price”.
Then, in what case can you cancel the contract?
Which of the following can you return or exchange?
Only 1 and 3 can be returned or exchanged.
If you enter into a contract, you can not cancel your contract without permission and at your convenience. In other words, if you make a contract to purchase according to the will of the consumer, the seller has no obligation to respond to returns/exchanges, unless it is a misdelivery (item 1) or a defective (item 3).
However, in the following cases, the contract can be canceled:
In other cases, you may be able to cancel the contract based on the “Consumer Contract Law”.
*Information on the Consumer Contract Law：
Lastly, let’s learn about contracts done by a minor.
If minors, who have less social experience, enter into a contract without the consent of the legal representatives (guardians such as parents), it is possible to cancel the contract. This is called “cancellation of a contract by minors”.
Which of the following contracts made by minors can be canceled?
All those items cannot be canceled.
The 3 conditions under which minors can be canceled are as follows.
If spending outside the range of freely usable money allowance permitted by a legal representative or when a minor who signs or stamps the parents’ field without permission (example 3) to gain consent from parents, it will be difficult to cancel.
In the present age, various new products and convenient services are appearing one after another. Thanks to these, our lives are becoming more comfortable and prosperous. However, at the same time, various new consumer troubles are also occurring.
If we keep buying products, any person may encounter consumer troubles.
Once involved in consumer troubles, it may take a lot of time and effort to solve it, or it may be difficult to solve.
For consumers to have a peace of mind, it is very important to first learn about contracts and to prevent consumer problems.