If you have extended your period of stay, you must also extend the validity period of your My Number card.
- The validity period of the My Number card issued to foreign residents is until the expiry date of their visa period.
- The expiration date of the My Number card is not automatically renewed even if the visa period is renewed.
- If you do not renew your My Number card at city hall, it will expire.
- If your My Number card expires, you will need to pay a reissuance fee (1,000 yen).
If you are unable to renew your My Number Card due to the time required for the period of stay renewal inspection:
You can extend the validity of your My Number Card for up to two months by presenting a Zairyu Card stamped with the seal “requesting extension of period of stay” to the city hall counter (Zairyu Kikan Koushin Shinsei-chu – 在留期間更新申請中) when requesting renewal of the period of stay.
Click here to see the pamphlet [Portuguese]
Click here to see the pamphlet [spanish]
Click here to see the pamphlet [Vietnamese]
Click here to see the pamphlet [simplified Chinese]
Click here to see thepamphlet [Traditional Chinese]
Click here to see the pamphlet [English]
Click here to see the pamphlet [Korean]
Click here to see the pamphlet [Japanese]
Consultation
| Telephone numbers where you can consult about the My Number Card | 0120-0178-27 | |
| Languages and Opening Hours | English, Chinese, Korean, Spanish and Portuguese | 9:30～20:00 |
| Thai, Nepali and Indonesian | 9:00～18:00 | |
| Vietnamese and Filipino | 10:00～19:00 |
