Message to all foreign residents who have a My Number Card

2023/09/22 Friday Announcements, Culture and Leisure

If you have extended your period of stay, you must also extend the validity period of your My Number card.

  • The validity period of the My Number card issued to foreign residents is until the expiry date of their visa period.
  • The expiration date of the My Number card is not automatically renewed even if the visa period is renewed.
  • If you do not renew your My Number card at city hall, it will expire.
  • If your My Number card expires, you will need to pay a reissuance fee (1,000 yen).

If you are unable to renew your My Number Card due to the time required for the period of stay renewal inspection:

You can extend the validity of your My Number Card for up to two months by presenting a Zairyu Card stamped with the seal “requesting extension of period of stay” to the city hall counter (Zairyu Kikan Koushin Shinsei-chu – 在留期間更新申請中) when requesting renewal of the period of stay.

Click here to see the pamphlet [Portuguese]

Click here to see the pamphlet [spanish]

Click here to see the pamphlet [Vietnamese]

Click here to see the pamphlet [simplified Chinese]

Click here to see thepamphlet [Traditional Chinese]

Click here to see the pamphlet [English]

Click here to see the pamphlet [Korean]

Click here to see the pamphlet  [Japanese]

Consultation

  Telephone numbers where you can consult about the My Number Card 0120-0178-27
Languages ​​and Opening Hours English, Chinese, Korean, Spanish and Portuguese 9:30~20:00
Thai, Nepali and Indonesian 9:00~18:00
Vietnamese and Filipino 10:00~19:00