Service Desk of the Foreign Residents Support Center (FRESC)
The Foreign Residents Support Center (FRESC), in Japanese Gaikokujin Zairyu Shien Center (外国人 在 留 支援 セ ン タ ー), created the service desk for foreigners who are facing difficulties due to the coronavirus.
If you are experiencing problems related to daily life or employment, or wish to make an appointment regarding the residence visa, please call the center. The consultation and the call fee are free.
- Name of the consultation location
FRESC Help Desk
*FRESC is short for Foreign Residents Support Center - Timetable
Monday to Friday, from 9 am to 5 pm
* The service desk is not open on Saturdays, Sundays and holidays
- Languages in service (14 in total)
Japanese, Portuguese, Spanish, Tagalog, Chinese, English, Vietnamese, Chinese, Nepalese, Thai, Indonesian, Burmese, Khmer and Mongolian.
- Tel: 0120-76-2029
The consultation and the call fee are free. - Multilingual pamphlets
Japanese – Portuguese – Spanish – Filipino – Chinese – English – Vietnamese
- Others
In Mie Prefecture, there is also a customer service desk Consultation Center for Foreign Residents in Mie (MieCo).
Referência:
Homepage of The Foreign Residents Support Center (FRESC) – Japan Agency for Immigration Services (Shutsunyukoku Zairyu Kanri-cho – 出入国在留管理庁)
http://www.moj.go.jp/nyuukokukanri/kouhou/fresc01
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