We will introduce the law regarding consumer contract, a method providing the right of contract termination, in addition to cooling-off system (the contract law aiming consumers determines all kinds of contracts except for labor contracts agreed between the consumer and the contractor)
In case you make a contract by illegal requests, it is possible to cancel it
<Examples of illegal requests>
The clauses regarding the illegal contracts will be invalid
The following cases show illegal clauses that became invalid
<Examples of clauses of illegal contracts>
Example: “If there is a delay in rent payment a fee of 30% will be applied on the delayed monthly fee”, and other types of articles determining compensations of delayed payments above 14.6% or steep cancellation fees.
*There is the possibility of a contract cancellation or invalidation of contract clauses in addition to the ones cited above.
* The use of the right of termination has a limit period up to 1 or 5 years depending on the type.
Department of Consumer ‘s homepage (only in Japanese)
Don’t worry alone and make an inquiry
Make an inquiry with Consumer Affairs Center or Municipal Center of Consumer Affairs nearest to your residence in case you do not know if it will be possible to use the cooling-off system or you do not know the procedures (only in Japanese).
Consumer’s Hotline TEL: 188
*When calling “188”, an announcement will be issued and the call will be redirected to the Municipal Center for Consumer Affairs nearest to your residence or to the Consumer Affairs Center of Mie Prefecture.