Let’s change the future of the world through “Ethical Consumption”

「エシカル消費」で世界の未来を変えよう

2019/02/22 Friday Announcements

Recently, you may often hear the word “Ethical Consumption”, but do you know what it means? “Ethical consumption” refers to people, society and environmentally conscious consumption behavior towards a better society.

If you spend your days conscious of this keyword, the future of the world changes. Please try incorporating “Ethical Consumption” into your daily consumption behavior.

[Ethical consumption example]

  • Environmental considerations
    Choose items that use recycled materials or products that are certified for resource protection
  • Social consideration
    Select products with donation or fair trade products
  • People consideration
    Support positivity for people with disabilities and people living together in the community by proactively purchasing goods made at disabled facilities and companies promoting employment of people with disabilities
  • Area consideration
    Support local areas by choosing local products and special products of disaster areas
  • Biodiversity consideration
    Choose products that are manufactured in a sustainable way that considers the environment or have been certified

Example of authentication label

Explanation of environmental label group list here (Japanese only)
http://www.pref.mie.lg.jp/eco/kidsiso/000126515.htm

Source: Created based on the page of Consumer Agency “Ethical Consumption Promotion and Awareness Activities”
https://www.caa.go.jp/policies/policy/consumer_education/public_awareness/ethical/

Reference: 三重県消費生活センター『2019年版 くらしの豆知識』Mie Prefecture Consumer Affairs Center “Lifestyle tips 2019 Edition”

Beware of reviews (kuchikomi) trouble

2019/02/22 Friday Announcements

口コミトラブルに注意しましょう

Although word-of-mouth or reviews can be helpful when looking for shops and goods, if you cannot judge whether the information is correct or true and can only rely on what was written, there is a possibility and risk of getting into trouble with an evil vendor.

[Example of trouble]

I saw an advertisement in social media that says “loose weight simply by drinking” and “Ongoing free trial”. I applied for the free trial. However, there was no effect even when I drank it so I thought of stopping the trial but it seems that I was automatically subscribed and I was charged for the price.

<Attention points for Kuchikomi>

  1. For goods and services that are difficult to understand with advertisement alone, please understand the contents carefully before purchasing.
  2. Sometimes individuals are asked by business operators to write reviews. Let’s not rely only on what was written on the reviews “word of mouth”, do the research on the items and its contents thoroughly.
  3. There is no cooling-off system in mail order such as online shopping. Before purchasing, let’s check the rules of cancellation / return of goods and whether the subscription is conditional.
  4. If you are asked by business operators to write reviews on your blog etc., do not write a review about a product without any basis.

Consultation window for people having troubles

Consumer hotline

TEL: 188
*When making a phone call, an announcement will flow, and will lead you to your local municipal consumption consultation desk or the Mie prefecture consumer affairs center.

Source: 消費者庁 「口コミトラブル」を加工して作成
This article was produced based on Consumer Affairs Agency ‘Word-of-mouth troubles’ post.

http://www.caa.go.jp/policies/policy/consumer_policy/caution/internet/trouble/mouth.html